Delivery to Pickup Point
- Pickup Points: Mondial Relay (12,000 pickup points in France)
- Cost: €4.50 or Free for purchases over €59
- Timeframe: from 3 days
Once you have confirmed your order, Mondial Relay will send you an email or SMS to notify you that your package is ready to be picked up at the selected pickup point (it is advisable to check the opening hours, as deliveries are generally not made on Mondays). You will have 14 days to collect your order; beyond this period, it will be returned to Welkit.
Don't forget to bring an ID to collect your order, or to give it to the person who will collect it on your behalf.
Home Delivery
- Delivery Method: home delivery by Colissimo without signature
- Cost: €6.95 or Free for purchases over €59
- Timeframe: 24 to 48 hours
Once your order is shipped, our carrier will inform you by email/SMS about the delivery tracking (date, time slot, etc.)
If you are absent and the package does not fit in your mailbox, the delivery person will leave a notice with instructions on how to collect it from your post office.
Express Delivery
- Delivery Method: home delivery by Chronopost with signature/code
- Cost: from €10.95
- Timeframe: 24 hours
Once your order is shipped, our carrier will inform you by email/SMS about the delivery tracking (date, time slot, etc.)
Delivery to Military Postal Sector
- Delivery Method: Hub Armies
- Cost: €6.95 or Free for purchases over €59
- Timeframe: variable depending on the location of the SP
Any order shipped to a military postal sector outside the EEC will be billed excluding VAT (shipping costs extra), provided you email us a Military Position Certificate (CPM) corresponding to the period during which you placed the order. Without this CPM you will not be able to benefit from the VAT exemption.
The prices indicated on the site being inclusive of VAT, the VAT refund will be made within 48 working hours after receiving your CPM.
Delivery Methods and Timeframes
Deliveries to SP can only be made by Colissimo. La Poste handles the shipment of your package from our warehouses in Guer to the Army Post Office, located in Vincennes, which then takes charge of your package to deliver it to your area. This shipment can sometimes be quite long as it depends on your distance and the frequency of military air shuttles.
WARNING since June 2003 any shipment of equipment containing a blade or an aerosol is prohibited in all military postal sectors.
Learn more about delivery to Military Postal Sector
Delivery outside mainland France
We are able to ship your orders anywhere in the world, whether in Europe, the DOM-TOM or internationally.
For all shipments outside mainland France, the shipping cost is calculated based on the weight of the package and the destination country. The shipping costs will be displayed in your cart before payment of your order.
Delivery Methods and Timeframes
- Colissimo Overseas (DOM-TOM): 5 to 7 days depending on the destination (excluding any customs processing).
- Colissimo International: 5 to 15 days (depending on the destination country and excluding any customs processing).
Tax & Customs Regulations
Customs clearance fees, sea grant, excise duties, and other additional fees that may result from the application of import rules specific to each country are the responsibility of the customer. These taxes cannot be calculated by Welkit and are not included in the final amount of your order.
Be sure to order products in accordance with the legislation of the destination country. For our Swiss friends, for example, knives, batons, aerosols, or any defense system are not allowed.
Intra-EEC Shipments
Under no circumstances can a shipment be subject to a tax-free sale if the destination country is part of the European Union.
Non-EEC Shipments
For countries not part of the EEC, we make tax-free sales, meaning that all items offered will be reduced by the French VAT (20% or 5.5% for books).
Good to know: in some cases, the customer may be considered an importer and required to pay applicable customs duties, as well as the VAT of the destination country. Welkit cannot be held responsible for the application of these various taxes if applicable and will not be required to reimburse these fees.
Shipments to the DOM-TOM
The sale is tax-free, however, in most cases, you will have to pay the specific tax for the DOM and TOM, which is the sea grant. This tax depends on the value of the package and will be charged by La Poste upon delivery of the package.
VAT Refund
The prices indicated on the site being inclusive of VAT, the VAT refund will be made within 48 working hours after the validation of your order.