Guer-Coëtquidan, January 25, 2024 – Welkit sarl, distributor and designer of professional solutions for the armed forces and FSI, announces that it has obtained, at the beginning of 2024, the renewal of its ISO 9001:2015 certification. Thus, this quality management standard recognizes the company's commitment to the continuous improvement of its processes both in terms of products and service quality, in order to ensure customer satisfaction.
The approved management systems apply to the following:
“Distribution, design, and sale of individual and collective equipment intended for Internal Security forces and Defense personnel.”
What is ISO 9001 certification?
ISO 9001 certification is an international standard that guarantees the quality of a company's products and/or services by implementing a quality management system. This system documents the company's processes and procedures to ensure compliance with quality requirements, both regulatory and customer-specific, thereby improving customer satisfaction.
The certification process
The certification process includes two main steps: an internal audit to review practices and an external audit to verify if the ISO 9001 requirements are met. If so, the company obtains ISO 9001 certification valid for one year.
Obtaining this certification crowns several months of work, during which our teams have mobilized around a common goal: to demonstrate our ability and commitment to providing high-quality services to ensure customer satisfaction.
Antoine Douville, Sales and Quality Manager, emphasizes: “Welkit has always focused on customer satisfaction, and ISO 9001:2015 certification is proof of that. This certification is not just the result of a one-time examination of our company. It is the recognition of a constant commitment initiated by its founder Franck Douville and perpetuated by its logistics manager Charlotte Douville and the entire Welkit team for years. It is the reward for over 35 years of hard work to improve our practices, products, and services, and thus meet the expectations of our customers, wherever they are and whatever their mission.”
FORCE & HONOR
Welkit - Professional Solutions